Terms and Conditions of Sale

By using the Officecore UK Ltd’s online website site you agree to the terms and conditions set out below.

Shipping

All products ordered before 5pm will be delivered on the next working day (excluding weekends). Some products do have longer lead times; when this is the case we will advise you as to delivery.

Delivery is FREE for all account customers to most address in mainland United Kingdom.

A charge of £7.85 excluding vat is made for orders valued below £249.99 (excluding vat) to an address in mainland United Kingdom,

Addresses outside of mainland United Kingdom (that is Northern Ireland, Isle of Man, Isle of Wight, Channel Islands, Scilly Islands) are charged delivery at a special rate. The price will start at £7.85 (excluding vat), but may be higher depending on the weight of the order and destination. If higher, we will contact you to confirm the delivery charge and you will have the option to cancel the order if you so wish.  For large items such as desks, filing cabinets and chairs, and all orders over 250kg in weight, please contact us and we will confirm if any additional charge is due. 

Please note that certain products such as Glass, Liquids and products containing Chemicals may be subject to a surcharge due to certain requirements on handling and delivery.

We do not deliver to any country other than the United Kingdom.

Delivery is made to the specified address only and will require a signature. Delivery cannot be made to any other location. If no one is available to sign for the delivery, a card will be left and the parcel will be returned to the carrier's depot. The card will provide instruction on how to retrieve your parcel. A second delivery attempt may be made at the carrier's discretion but otherwise the delivery will have to be collected from their depot.  Please note that all deliveries are made between Monday and Friday, we do not deliver on Saturdays. 

Damages and Returns

Goods arriving damaged or faulty will be collected free of charge for replacement or refund, but you must contact us with full details of the problem within 3 working days of receipt of the goods.

Items breaking or failing within their warranty period will be replaced or repaired subject to the manufacturer's warranty periods and procedures. Contact us with full details of your original order and we can advise on the best course of action according to your requirements.

Products and Prices

All orders are subject to the ordered item(s) being available. If any item should not be available then Officecore UK Ltd may, with the agreement of the customer, substitute an item that incorporates the facilities of the ordered item, and Officecore UK Ltd may vary the price therefore. Delivery dates mentioned in any quotation are approximate only, and not of any contractual effect.

Officecore UK Ltd reserves the right to alter design and specification of any item shown herein without prior notification being given.

Any product image shown is for illustrative purposes only.

The prices charged and against which payment must be made will be those prices ruling at the date of despatch of goods. All prices are exclusive of Value Added Tax, which will be charged in accordance with prevailing legislation.  Please note the prices displayed on the site are for account customers and internet customers only, the prices do differ from those in our retail shop, please call for retail pricing.  

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the site is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfill an order for a product, which was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance with these Terms in the same manner as you paid.

Fraud

We take any attempt of fraud very seriously and we will fully investigate details of a credit card transaction if we suspect that a fraudulent purchase is taking place. We will notify the relevant authorities of the fraud, including details of the recipient of the order.

We reserve the right to void/cancel a credit card transaction and to terminate its associated order.

Payment

Unless you are an Officecore Credit Account Holder, you must pay for the Products at the time you place your order. If you are an Officecore credit account holder, please be aware that under the terms of the Late Payment of Commercial Debts (Interest) Act 1998, we are entitled to levy interest and a late payment compensation fee on overdue debts. Credit accounts are not available for first time orders. If paying by credit card on an order and you require the goods to be delivered to an alternate address other than that which your credit card is registered to, we may need to verify your details before we can process your order. Officecore reserves the right, by giving you notice at the time you place your order, to increase the price of the Products to reflect any increase in the cost to Officecore which is due to any factor beyond its control.

Warranty

All products purchased through Officecore benefit from the manufacturers warranty or guarantee, if any. Please note that the use of an electric screwdriver for the assembly of chairs will void your guarantee.

Liability

Nothing in these Terms shall exclude or limit Officecores liability for fraud or for death or personal injury caused by its negligence or any other liability to the extent that the same may not be excluded or limited as a matter of law. Without prejudice to the previous sentence, Officecore shall not be liable for any loss of income or profits or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by the negligence of Officecore, its breach or non-performance or any of its obligations under these Terms or otherwise. These Terms set out the full extent of Officecores obligations and liabilities in respect of the sale of the Products. In particular there are no conditions, warranties or other terms, expressed or implied, as to satisfactory quality, fitness for a particular purpose or of any other kind whatsoever, that are binding on Officecore except as specifically stated in these Terms. Any condition, warranty or other term concerning the sale of the Products, which might otherwise be implied into or incorporated within these Terms, whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law. If you are a consumer the exclusion of terms implied by law will not apply to you.

General

Officecore shall not be liable to you for any loss or damage which you might suffer arising from Officecores delay in fulfilling or failure to fulfil any of its obligations under these Terms to the extent that such delay or failure is caused by any circumstance beyond Officecores reasonable control. If due to such circumstances or events Officecore has insufficient stocks to meet all its orders, Officecore may apportion available stocks between its customers at its sole discretion. These Terms and any terms appearing on any order form to which these Terms apply constitute the entire agreement between you and Officecore relating to the Products. The failure of Officecore or you to enforce any of these Terms does not constitute a waiver of that term and shall in no way affect the right later to enforce the term. The invalidity or unenforceability of any clause of these Terms shall not adversely affect the validity or enforceability of the remaining provisions. No amendment, variation or addition to these Terms shall be binding unless agreed to in writing by an authorised representative of Officecore. Officecore may transfer any contract with you concluded on these Terms or any of its rights or obligations under any such contract. These Terms will be construed in accordance with the laws of England and any disputes shall be settled by the English courts.

Office hours

are 8.00a.m. – 6.00p.m. Monday - Friday.

Every effort has been made to ensure that information in this document is correct but Officecore UK Ltd does not accept the liability for any error or omission. This document will form part of any contract save insofar as may be expressly agreed.

E&OE

Defined Terms

"Officecore" means Officecore Ltd, whose head office is at Unit 11 Stanley Court, Waterwells Business Park, Edison Close, Gloucester, Gloucestershire, GL2 2AB, trading as Officecore Ltd. "Terms" means these terms and conditions of sale. "Products" means any products listed on this website for which you place an order which is accepted by Officecore. "You" means you, the customer.